The process of listening to understand another person's point of view without evaluating or judging the other person or his/her views is called _____.
A) primary communicative response
B) secondary communicative response
C) active listening
D) cross-cultural communication

Question

Quizplus · Accepted Answer

Active listening is a process where the listener understands the speaker's thoughts, emotions, and feelings on the message they are trying to convey without interrupting or judging them. Active listening helps to build rapport and create an atmosphere of mutual understanding and trust. This technique is useful, especially during conversations that involve conflict resolution or problem-solving. Option A and B are not relevant to the question, and option D is not a precise definition of the process described.

The Process of Listening to Understand Another Person's Point of View