The backbone of identifying,studying,and implementing best practices is
A) business process reengineering.
B) a corporate culture that has a core value of operating excellence.
C) benchmarking.
D) Six Sigma quality control techniques.
E) innovative application of TQM techniques.

Question

Quizplus · Accepted Answer

Benchmarking involves comparing one's business processes and performance metrics to industry bests and best practices from other companies, making it the backbone of identifying, studying, and implementing best practices.

The Backbone of Identifying,studying,and Implementing Best Practices Is