Which of the following is not a tool that managers can use to promote operating excellence and further the cause of good strategy execution?
A) Benchmarking and the adoption of best practices
B) Business process reengineering
C) Strategic resource training
D) TQM
E) Six Sigma quality control techniques

Question

Quizplus · Accepted Answer

Strategic resource training is a tool used to develop employee skills and competencies necessary to execute a company's strategy. While it is an important aspect of strategy execution, it is not a tool used to promote operating excellence specifically. The other options listed are all tools commonly used by managers to improve operational efficiency and quality.

Which of the Following Is Not a Tool That Managers