When customers have an objection,the rep should:
A)ignore the objection.
B)repeat and clarify the objection.
C)respect the buyer's concern.
D)artfully dance around the objection.
E)Two of the above are correct.
Both B & C are correct

Question

Quizplus · Accepted Answer

Repeating and clarifying the objection helps ensure understanding, while respecting the buyer's concern shows empathy and professionalism.

When Customers Have an Objection,the Rep Should