A branch sales manager is assigned the task of opening a new market and developing new accounts in that market.The sales force to cover that market is selected by people in the home office,and the branch manager does not participate in the selection process.This situation seems to violate the organizational principle relating to:
A)Building an organization around activities,not people.
B)Relationship of responsibility and authority.
C)Need for balance and coordination.
D)Building an organization that reflects a market orientation.
E)Span of executive control.

Question

Quizplus · Accepted Answer

The principle being violated is the "Relationship of responsibility and authority." If the branch sales manager is responsible for opening a new market and developing new accounts but does not have the authority to select the sales force, there is a misalignment between responsibility (what the manager is accountable for) and authority (the power to make decisions related to that responsibility).

A Branch Sales Manager Is Assigned the Task of Opening