Which of the following is a suggestion for active listening?
A) Echo what the prospect has said.
B) Summarize the conversation.
C) Be quiet while the prospect thinks.
D) Concentrate on ideas rather than just words.
E) All of the above.

Question

Quizplus · Accepted Answer

All of the given choices are suggestions for active listening. Echoing what the prospect has said, summarizing the conversation, being quiet while the prospect thinks, and concentrating on ideas rather than just words are effective ways to show that you are actively listening to the prospect's needs and concerns. Therefore, the best choice is E, all of the above.

Which of the Following Is a Suggestion for Active Listening