Because we value loyal customers like you, we have enclosed a coupon for $20 off your next meal at Outback Steakhouse is an effective closing statement for a negative-news message.
Correct Answer:
Verified
Q9: A good technique for de-emphasizing negative news
Q60: What is important in many high-context cultures?
A)
Q61: Showing thanks to the reader for doing
Q62: One reason that customers leave complaint messages
Q63: When a problem occurs with a customer,
Q66: Readers often accept bad news better when
Q69: Elliott has already written three letters to
Q74: To make sure that it is not
Q76: We again extend our sincere apologies for
Q79: Because bad news can be difficult for
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