Which of the following is NOT a purpose in a negative message?
A)To build a good image of the writer
B)To build a good image of the writer's organization
C)To reduce or eliminate future correspondence on the same subject
D)To make the reader accept personal responsibility for his or her errors

Question

Quizplus · Accepted Answer

The primary purposes of a negative message include building a good image of the writer and their organization, and reducing or eliminating future correspondence on the same subject. Making the reader accept personal responsibility for their errors is not a typical goal of a negative message; rather, the focus is on delivering the negative news in a way that is clear, professional, and minimizes harm to the relationship.

Which of the Following Is NOT a Purpose in a Negative