To carry out the second step of the control process, managers at an electric shaver company need to compare the number of actual shavers sold to _________.
A)sales totals from last year
B)planning goals for sales totals
C)the number of possible shaver customers
D)a competitor's sales totals

Question

Quizplus · Accepted Answer

The second step of the control process is to measure the actual performance against the planned performance. The planning goals for sales totals serve as a benchmark for measuring the actual shavers sold. Therefore, comparing the number of actual shavers sold to planning goals for sales totals is the best choice.

To Carry Out the Second Step of the Control Process