Question 1

If you find that you ask yourself this question,"How can we foster innovativeness and creativity?",what stage is your team most likely at?
A) Forming
B) Norming
C) Storming
D) Performing

Accepted Answer

Teams that are performing are fully functional, with members understanding their roles and responsibilities. At this stage, the team is focused on achieving its goals and objectives, and is more likely to explore ways to foster innovativeness and creativity to improve their performance.

Question 2

Barry is known to challenge unproductive behavior in team meetings by consistently trying to ensure his team members display proper behavior.What role is Barry playing?
A) Task-facilitating role
B) Enforcing role
C) Confronting role
D) Monitoring role

Accepted Answer

Barry is playing a confronting role by challenging unproductive behavior and ensuring proper behavior among team members. This role involves addressing and managing conflicts or issues directly to improve team dynamics and productivity.

Question 3

If your team is moving into the performing stage,which behaviors are you most likely to see?
A) Social interaction leading to increased trust
B) Development of shared standards and expectations
C) High levels of coordination
D) Factions forming

Accepted Answer

In the performing stage, teams exhibit high levels of coordination as they work effectively towards their goals.

Question 4

Jane builds on the ideas of others by providing examples and illustrations.What role is Jane playing?
A) Elaborating role
B) Supportive role
C) Information-giving role
D) Energizing role

Accepted Answer

Jane's use of examples and illustrations helps to build upon the ideas of others and provide more detail, which is a key characteristic of the elaborating role in a group discussion.

Question 5

The following behaviors are key to building and maintaining credibility among team members: (1)Be clear and consistent,(2)Manage agreement and disagreement,(3)Encourage and coach,and (4)Provide training.Which statements are correct?
A) All four statements are correct.
B) Only statements 1, 2, and 4 are correct.
C) Only statements 2, 3, and 4 are correct.
D) Only statements 1 and 3 are correct.
E) Only statements 1, 2, and 3 are correct.

Accepted Answer

Statement 1 emphasizes the importance of clear and consistent communication, which is essential for building trust and credibility among team members. Statement 2 emphasizes the need to address both agreement and disagreement within the team in a constructive manner, which helps to build trust and respect. Statement 3 emphasizes the importance of providing coaching and encouragement to team members, which helps to build confidence and momentum. Finally, statement 4 emphasizes the importance of providing training to team members, which helps to improve skills and knowledge, and build confidence in their abilities. All four statements are important for building and maintaining credibility, but the best answer is E since it includes all three statements that are correct.

Question 6

As a team leader,Ginger's team has recently been assigned to develop a new product that is viewed as a risky assignment in her company.To build credibility,what is best for Ginger to do?
A) Focus primarily on managing agreement and disagreement among her team members during this assignment
B) Express views with which her team members can agree, such as "We have a lot of diversity of opinion in our team regarding this assignment."
C) Ask the human resources department to provide training that focuses on creative thinking to her team members
D) Provide her team members with statistics related to the number of new products that have succeeded

Accepted Answer

By expressing views with which her team members can agree, Ginger can build trust and rapport with her team. This can help her gain buy-in for the risky assignment and build credibility as a leader. Focusing only on managing agreement and disagreement among team members may be overly controlling and limit the potential for creative thinking. Asking for HR training may be beneficial, but it may not directly address building credibility. Providing statistics related to successful new products may be helpful, but it may also increase pressure or fear of failure, which may not be conducive to fostering creativity and innovation.

Question 7

Which of the following characteristics is least likely to be reflected in a SMART goal?
A) Specific
B) Measurable
C) Altruistic
D) Realistic but stretching
E) Time-bound

Accepted Answer

SMART goals are meant to be specific, measurable, realistic but stretching, and time-bound. While having an altruistic motivation can certainly inform the creation of a goal, it is not a necessary characteristic for a goal to be considered "SMART."

Question 8

The behaviors a team leader exhibits in this stage are to foster innovation and continuous improvement simultaneously and to provide evaluation concerning how the team can improve performance.What stage is it?
A) Forming
B) Norming
C) Storming
D) Performing

Accepted Answer

The behaviors mentioned in the question, such as fostering innovation and continuous improvement, and providing evaluation for improving performance, are characteristics of the performing stage of team development. In this stage, the team has reached a level of high performance and is focused on achieving their goals.

Question 9

High-performing teams in the performing stage of development emphasize (1)elevating the team's performance and (2)improvements that are large and dramatic.Which statements are correct?
A) Both statements are correct.
B) Only statement 1 is correct.
C) Only statement 2 is correct.

Accepted Answer

Both statements accurately describe the characteristics of high-performing teams in the performing stage of development. They focus on elevating their performance and achieving improvements that are significant and noticeable. This is an indication that the team has a strong sense of cohesion and shared goals, and they are committed to achieving their objectives together.

Question 10

If the team works to build core competence and encourage creative problem solving,what stage of team development is the team at?
A) Forming
B) Norming
C) Storming
D) Performing

Accepted Answer

The team is at the performing stage where they are focused on achieving their goals and objectives. They have established their core competence and are encouraging creative problem solving to drive success.

Question 11

Which is a good example of an Everest goal?
A) One computer for each person throughout the world
B) Achieve a 5% improvement in on-time delivery of technology products by the end of the quarter
C) Increase customer satisfaction by the end of the year
D) None of the statements are examples of an Everest goal.

Accepted Answer

An Everest goal refers to a highly ambitious, almost seemingly unattainable objective. "One computer for each person throughout the world" fits this description as it is a grand, visionary goal that would require significant resources, innovation, and effort to achieve, much like climbing Mount Everest.

Question 12

What is the role called that helps the team accomplish its objectives?
A) Task-facilitating role
B) Relationship-building role
C) Tension-relieving role
D) Census-building role

Accepted Answer

The role that helps the team accomplish its objectives is known as the task-facilitating role. This role focuses on guiding and supporting the team in achieving their goals and objectives. Task-facilitating roles may include providing direction, setting goals, ensuring timely completion of tasks, delegating responsibilities, and monitoring progress.

Question 13

Vince emphasizes the interpersonal aspects of the team.He focuses on assisting team members to feel good about one another.What type of role is Vince playing?
A) Task-facilitating role
B) Relationship-building role
C) Forming role
D) Reality testing role

Accepted Answer

Vince is playing a relationship-building role, which emphasizes on the interpersonal aspects of the team and promoting positive relationships among team members.

Question 14

Your team's approach is to involve everyone,to help people be generalists,and to share information openly.What is your team's approach?
A) Self-censorship
B) Continuous improvement
C) Mind guarding
D) Direct pressure

Accepted Answer

The team's approach of involving everyone, helping people be generalists, and sharing information openly reflects a culture of continuous improvement. This approach values the contribution of every team member and encourages learning across functions.

Question 15

A vision statement containing the following language,"We are all part of a journey to create an extraordinary corporation ...we want to be the catalyst for discovering new ways for people to do things," would be most appealing to team members from countries where which culture is predominate?
A) Diffuse
B) Collectivist
C) Neutral
D) Affective

Accepted Answer

The answer of A vision statement containing the following language,"We...

Question 16

Teddy Roosevelt once said,"There is no room in this country for hyphenated Americanism....The one absolutely certain way of bringing this nation to ruin,of preventing all possibility of its continuing to be a nation at all,would be to permit it to become a tangle of squabbling nationalities." How does this statement compare to the criteria of an Everest goal?
A) It has the necessary characteristics to be considered an Everest goal.
B) It lacks specific objectives and is not interesting.
C) It lacks interest.
D) It lacks passion.

Accepted Answer

Teddy Roosevelt's statement can be considered an Everest goal because it has a clear and challenging objective (preventing the country from becoming divided by nationalities) and it requires sustained effort and commitment to achieve. It also reflects a strong sense of purpose and ambition, which are key characteristics of an Everest goal.

Question 17

Team members from which orientation are more likely to expect to be involved in the creation and articulation of goals?
A) Individualist
B) Collectivist
C) Neutral
D) Affective

Accepted Answer

Collectivist team members tend to prioritize group goals over individual goals and are more likely to expect to be involved in the creation and articulation of goals as a group effort. Individualist team members may be more focused on their own personal goals and may not necessarily expect to have a role in setting team goals. Neutral and affective orientations do not necessarily predict expectations regarding involvement in goal-setting.

Question 18

Which of the following behaviors is least likely to result in building credibility and influence among team members?
A) Being flexible and open about what the team should achieve
B) Demonstrating integrity by "walking the talk"
C) Creating positive energy by being optimistic and complimentary
D) Sharing information that involves having knowledge about the tasks and the external environment

Accepted Answer

Being inflexible and closed-minded about team goals and objectives can limit collaboration and hinder team progress. Therefore, it is least likely to result in building credibility and influence among team members. The other options, being honest and displaying integrity, creating a positive environment, and sharing knowledge, are all essential for building trust and respect among team members.

Question 19

Which of the following would you most likely see in the performing stage of team development?
A) Team members developing self-awareness
B) Team members improving the competence of other team members
C) Team leaders managing conflict
D) Team leaders managing stress

Accepted Answer

During the performing stage, the team is focused on achieving their common goal and members are expected to have developed their skills and competencies to a high level. In this stage, it is common to see team members taking on leadership roles and helping improve the competence of other team members. While conflict and stress management may still be necessary, they are not the primary focus during the performing stage.

Question 20

Which does an Everest goal require?
A) A completion date
B) An easily measured standard
C) An alignment to societal norms
D) An understanding of your core values and purpose in life
E) Only statements A, B, and C are correct.

Accepted Answer

An Everest goal requires an understanding of your core values and purpose in life to ensure that the goal aligns with your personal beliefs and desires. The other options (A, B, and C) may be helpful in establishing a clear goal, but without understanding your purpose and values, the goal may not be personally fulfilling or meaningful.

Quiz 9: Building Effective Teams and Teamwork

If you find that you ask yourself this question,"How can we foster innovativeness and creativity?",what stage is your team most likely at?

Barry is known to challenge unproductive behavior in team meetings by consistently trying to ensure his team members display proper behavior.What role is Barry playing?

If your team is moving into the performing stage,which behaviors are you most likely to see?

Jane builds on the ideas of others by providing examples and illustrations.What role is Jane playing?

The following behaviors are key to building and maintaining credibility among team members: (1) Be clear and consistent,(2) Manage agreement and disagreement,(3) Encourage and coach,and (4) Provide training.Which statements are correct?

As a team leader,Ginger's team has recently been assigned to develop a new product that is viewed as a risky assignment in her company.To build credibility,what is best for Ginger to do?

Which of the following characteristics is least likely to be reflected in a SMART goal?

The behaviors a team leader exhibits in this stage are to foster innovation and continuous improvement simultaneously and to provide evaluation concerning how the team can improve performance.What stage is it?

High-performing teams in the performing stage of development emphasize (1) elevating the team's performance and (2) improvements that are large and dramatic.Which statements are correct?

If the team works to build core competence and encourage creative problem solving,what stage of team development is the team at?

Which is a good example of an Everest goal?

What is the role called that helps the team accomplish its objectives?

Vince emphasizes the interpersonal aspects of the team.He focuses on assisting team members to feel good about one another.What type of role is Vince playing?

Your team's approach is to involve everyone,to help people be generalists,and to share information openly.What is your team's approach?

A vision statement containing the following language,"We are all part of a journey to create an extraordinary corporation ...we want to be the catalyst for discovering new ways for people to do things," would be most appealing to team members from countries where which culture is predominate?

Team members from which orientation are more likely to expect to be involved in the creation and articulation of goals?

Which of the following behaviors is least likely to result in building credibility and influence among team members?

Which of the following would you most likely see in the performing stage of team development?

Which does an Everest goal require?