Question 1

Sponsoring team members' ideas,orchestrating their implementation,and fostering extraordinary performance are needed from the team leaders.You are at what stage of team development?
A) Forming
B) Norming
C) Storming
D) Performing

Accepted Answer

The description fits the Performing stage of team development, where team members are focused on achieving their goals and the team leader plays a supportive role by facilitating their success.

Question 2

Providing supportive feedback and fostering commitment to a vision are needed from team leaders.You are at what stage of team development?
A) Forming
B) Norming
C) Storming
D) Performing

Accepted Answer

Providing supportive feedback and fostering commitment to a vision are needed from team leaders during the Norming stage of team development.

Question 3

Effective teams (1)function so well they create their own magnetism,(2)are interested in others' success as well as their own,and (3)devalue members who don't work cohesively with the rest of the team.Which statements are correct?
A) Only statements 1 and 3 are correct.
B) Only statements 2 and 3 are correct.
C) Only statements 1, 2, and 3 are correct.
D) Only statements 1 and 2 are correct.

Accepted Answer

Effective teams create a positive dynamic (magnetism) and value mutual success, but they do not devalue members; instead, they work to integrate and support them.

Question 4

Relationships must be formed and trust established.Clarity of direction is needed from team leaders.Your team is at what stage?
A) Forming
B) Norming
C) Storming
D) Performing

Accepted Answer

The team is at the forming stage, where relationships are being formed and trust is being established. There is a need for clarity of direction from team leaders.

Question 5

Two key skills associated with team membership are playing advantageous roles and providing helpful feedback to build relationships with other team members.

Accepted Answer

Playing advantageous roles and providing helpful feedback are indeed two key skills associated with team membership and can help build relationships with other team members.

Question 6

Your manager comments,"Although it is nice to have some team members play relationship-building roles,these roles are not essential for the group to develop and be successful.The key is that a majority of team members play task-facilitating roles."

Accepted Answer

Relationship-building roles are essential for the group to develop and be successful. These roles help build trust, communication, and cooperation among team members, which are crucial for completing tasks effectively. While task-facilitating roles are important, a team cannot be successful without also having members who focus on building and maintaining positive relationships within the group.

Question 7

Focusing on process improvement,recognizing team achievement,and fostering win/win relationships are needed from team leaders.You are at what stage of team development?
A) Forming
B) Norming
C) Storming
D) Performing

Accepted Answer

The answer of Focusing on process improvement,recognizing team achievement,and fostering...

Question 8

This is your first meeting with your team.What should you do?
A) Challenge other team members' points of view
B) Articulate the future for the team
C) Begin to focus on task-facilitating roles and relationship-building roles
D) Make introductions to be certain everyone knows one another

Accepted Answer

Making introductions is important in building relationships and establishing a comfortable working environment for the team. It sets a positive tone for the meeting and allows everyone to get to know each other. A, B, and C can come later once the team has established a rapport and is comfortable working together.

Question 9

Teams can (1)take too long to make a decision,(2)compromise on excellence in order to get agreement from everyone,and (3)demonstrate groupthink,which improves decisions made by the team.Which statements are correct?
A) All three statements are correct.
B) Only statements 1 and 2 are correct.
C) Only statements 2 and 3 are correct.
D) Only statements 1 and 3 are correct.

Accepted Answer

Groupthink typically leads to poorer decision-making outcomes, not improvements, because it suppresses dissent and critical analysis.

Question 10

In team meetings,Wong has a habit of either straying from the topic under discussion or trying to change the topic of discussion.Wong is displaying the blocking role of deflection.

Accepted Answer

Wong's behavior of straying from the topic or changing the topic in team meetings constitutes a blocking role known as deflection.

Question 11

You find yourself asking the following questions: What is expected of me? Who is going to lead? What is supposed to happen? You are at what stage of team development?
A) Forming
B) Norming
C) Storming
D) Performing

Accepted Answer

These questions are commonly asked in the forming stage of team development when individuals are just starting to come together and establish their roles and goals within the team.

Question 12

Research indicates that team composition has as much influence on team effectiveness as the leadership skills displayed by a team leader.

Accepted Answer

The answer of Research indicates that team composition has as...

Question 13

Some cultures,i.e.,Japan,are more comfortable spending substantial amounts of time on relationship-building activities before moving toward task accomplishment.

Accepted Answer

In Japan, relationship-building is highly valued and often prioritized over task accomplishment, so it is true that they are more comfortable spending substantial amounts of time on relationship-building activities.

Question 14

You have just brought your team together.What should you do in this early stage of your team's development?
A) Focus on the task accomplishment over helping members become comfortable with one another
B) Focus on helping members become comfortable with one another regarding task accomplishment
C) Encourage open discussion and consensus decision making
D) Expect obedience to your directions

Accepted Answer

In the early stage of team development, it is important to focus on helping team members become comfortable with one another as this lays the foundation for effective collaboration and communication. This can improve task accomplishment in the future. Encouraging open discussion and consensus decision making is also important, but it will be more effective if team members feel comfortable with one another. Expecting obedience to your directions can hinder team creativity and motivation.

Question 15

"You are completely naive," is more effective feedback than "Your comments are not on the topic."

Accepted Answer

"Your comments are not on the topic" is more effective feedback because it is specific and constructive, allowing the person to understand what needs improvement, whereas "You are completely naive" is vague and can be perceived as a personal attack.

Question 16

Gerald,one of your teammates,comments,"Can we all at least agree on point number 1,even if we disagree on the other three points?" Gerald's comment most closely relates to the task-facilitating role of reality testing.

Accepted Answer

The answer of Gerald,one of your teammates,comments,"Can we all at...

Question 17

Providing negative feedback is easier if one focuses the feedback on behavior related to a specific situation.

Accepted Answer

Focusing feedback on behavior related to a specific situation helps to avoid generalization and personal attacks and makes it easier to provide clear and actionable feedback.

Question 18

Your boss has informed you that you will be the team leader and has asked you to design a motivational package that will reward and recognize individuals within the team.Is this a good idea?
A) This is a good idea.
B) This is not a good idea.
C) There is not enough information to determine whether the idea is good or not.

Accepted Answer

The answer of Your boss has informed you that you...

Question 19

You have just returned from a seminar on teams.Your employees perform routine,highly structured work (painting the eyes on Barbie dolls).Is this situation well suited for teams?
A) Any situation can benefit from a team structure.
B) The situation is not well suited for teams.
C) There is not enough information.

Accepted Answer

The answer of You have just returned from a seminar...

Question 20

Your best friend in another department remarks that the team members in her group are very self-conscious.Also,she indicates that she has yet to speak up in the meetings.What stage is her group most likely at?
A) Forming
B) Norming
C) Storming
D) Performing

Accepted Answer

The self-consciousness and lack of contribution from the friend in the meetings suggest that the group is in the forming stage. This is the stage where members are still getting to know each other and are hesitant to speak up or assert themselves.

Quiz 9: Building Effective Teams and Teamwork

Sponsoring team members' ideas,orchestrating their implementation,and fostering extraordinary performance are needed from the team leaders.You are at what stage of team development?

Providing supportive feedback and fostering commitment to a vision are needed from team leaders.You are at what stage of team development?

Effective teams (1) function so well they create their own magnetism,(2) are interested in others' success as well as their own,and (3) devalue members who don't work cohesively with the rest of the team.Which statements are correct?

Relationships must be formed and trust established.Clarity of direction is needed from team leaders.Your team is at what stage?

Two key skills associated with team membership are playing advantageous roles and providing helpful feedback to build relationships with other team members.

Your manager comments,"Although it is nice to have some team members play relationship-building roles,these roles are not essential for the group to develop and be successful.The key is that a majority of team members play task-facilitating roles."

Focusing on process improvement,recognizing team achievement,and fostering win/win relationships are needed from team leaders.You are at what stage of team development?

This is your first meeting with your team.What should you do?

Teams can (1) take too long to make a decision,(2) compromise on excellence in order to get agreement from everyone,and (3) demonstrate groupthink,which improves decisions made by the team.Which statements are correct?

In team meetings,Wong has a habit of either straying from the topic under discussion or trying to change the topic of discussion.Wong is displaying the blocking role of deflection.

You find yourself asking the following questions: What is expected of me? Who is going to lead? What is supposed to happen? You are at what stage of team development?

Research indicates that team composition has as much influence on team effectiveness as the leadership skills displayed by a team leader.

Some cultures,i.e.,Japan,are more comfortable spending substantial amounts of time on relationship-building activities before moving toward task accomplishment.

You have just brought your team together.What should you do in this early stage of your team's development?

"You are completely naive," is more effective feedback than "Your comments are not on the topic."

Gerald,one of your teammates,comments,"Can we all at least agree on point number 1,even if we disagree on the other three points?" Gerald's comment most closely relates to the task-facilitating role of reality testing.

Providing negative feedback is easier if one focuses the feedback on behavior related to a specific situation.

Your boss has informed you that you will be the team leader and has asked you to design a motivational package that will reward and recognize individuals within the team.Is this a good idea?

You have just returned from a seminar on teams.Your employees perform routine,highly structured work (painting the eyes on Barbie dolls) .Is this situation well suited for teams?

Your best friend in another department remarks that the team members in her group are very self-conscious.Also,she indicates that she has yet to speak up in the meetings.What stage is her group most likely at?