An email that rejects a colleague's idea should ideally start with a(n)
A) list of the problems the organization will face because of the idea.
B) reference to shared work goals.
C) explanation of the idea's immediate negative impacts.
D) logical criticism of the colleague's idea.
E) list of other colleagues who disliked the idea.

Question

Quizplus · Accepted Answer

Starting bad news messages with a buffer helps establish common ground,show appreciation,state your sympathy,or otherwise express goodwill.In this case,referencing shared work goals can help establish common ground.

An Email That Rejects a Colleague's Idea Should Ideally Start