In performance reviews,providing feedback only on observable actions typically provokes defensiveness.

Name: In performance reviews,providing feedback only on observable actions typically provokes defensiveness.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

You can accurately observe actions and results;however,you can never know the thoughts and feelings of others with certainty.Furthermore,if you focus on attitudes and intentions,you are far more likely to be perceived as judgmental and provoke defensiveness.

In Performance Reviews,providing Feedback Only on Observable Actions Typically Provokes