A less-rich channel of communication is more likely to be appropriate for bad-news messages that are relatively controllable,unlikely,and/or less severe.

Name: A less-rich channel of communication is more likely to be appropriate for bad-news messages that are relatively controllable,unlikely,and/or less severe.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

When bad news becomes more controllable,less likely,and/or less severe,less-rich channels are more often justified.

A Less-Rich Channel of Communication Is More Likely to Be