Jenna learned that Brady wanted to go to an out-of-town ball game in three weeks when he was scheduled to work.Jenna offered to work for him that weekend if he would work her shifts next weekend.Jenna used the influence tactic of:
A)pressure.
B)ingratiation.
C)legitimizing.
D)coalition.
E)exchange.

Question

Quizplus · Accepted Answer

Jenna used the exchange tactic by offering to work for Brady if he would work her shifts the following weekend. This is a clear example of an exchange of benefits and is commonly used in negotiations.

Jenna Learned That Brady Wanted to Go to an Out-Of-Town