When people have less or incorrect information about an organizational change or its implementation, they are likely to resist the change due to
A) Self-interest.
B) Surprise.
C) Different assessments.
D) Peer pressure.
E) Inertia.

Question

Quizplus · Accepted Answer

Change-specific reasons for resistance include different assessments. Employees receive different and usually less information than management receives. Even within top management ranks, some executives know more than others do. Such discrepancies cause people to develop different assessments of proposed changes. Some may be aware that the benefits outweigh the costs, while others may see only the costs and not the advantages.

When People Have Less or Incorrect Information About an Organizational