In organizations where there is no clear and widely shared understanding of customer needs
A) all functions are integrated.
B) operations are streamlined.
C) departments have multiple responsibilities.
D) the marketing direction is determined by the sales function.
E) each function does its own thing.

Question

Quizplus · Accepted Answer

In organizations where there is no clear and widely shared understanding of customer needs, each function does its own thing. Without a common understanding of customer needs, departments may have conflicting goals and strategies, leading to disjointed and ineffective operations.

In Organizations Where There Is No Clear and Widely Shared