"You'll notice the trimming machine requires workers to pull two levers at the same time. Although this may appear inconvenient, it assures the worker's hands will not be caught in the blades." In this example, the salesperson is _____ an objection regarding the extra effort required to use the trimming machine.
A)revisiting
B)denying
C)predicting
D)forestalling
E)passing-up

Question

Quizplus · Accepted Answer

The salesperson is addressing a potential objection before it is raised by explaining the safety feature of the machine, which is an example of forestalling.

"You'll Notice the Trimming Machine Requires Workers to Pull Two