When bad news with high severity and high controllability is to be communicated, the most appropriate way of communication will be a(n):
A)email.
B)phone call.
C)video call.
D)personal meeting.
E)webinar.

Question

Quizplus · Accepted Answer

When bad news with high severity and high controllability is to be communicated, the most appropriate way of communication will be a personal meeting. Refer to table 10.2.

When Bad News with High Severity and High Controllability Is