According to communication specialist Dave Zielinski, openness must be avoided when delivering bad news.
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Q5: Controllability is the degree to which the
Q6: One characteristic of high-performing organizations is that
Q7: When bad news becomes more controllable, less
Q8: In less-direct messages, the rationale for the
Q9: The immediate impacts of bad news on
Q11: When delivering negative performance reviews, it is
Q12: Providing feedback only on observable actions and
Q13: According to David Falk, trust and long-term
Q15: By placing the bad news in writing,
Q19: Bad news is best delivered in person.
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