________ is not an example of unethical customer-contact behavior.
A) Creating a need for service
B) Performing unnecessary services
C) Sharing customer information with third parties
D) Giving away a guaranteed reservation

Question

Quizplus · Accepted Answer

Creating a need for service may not be the most ethical practice, but it is not necessarily unethical. It is common for businesses to market their products or services to potential customers in order to create a need or desire for their offerings. However, performing unnecessary services, sharing customer information with third parties, and giving away a guaranteed reservation are clear examples of unethical customer-contact behavior.

________ Is Not an Example of Unethical Customer-Contact Behavior