Which of the following is not a service design element?
A) Capacity planning.
B) Managing capacity and demand.
C) Market research.
D) Information.

Question

Quizplus · Accepted Answer

Market research is not considered a service design element, as it falls more under the category of market analysis and research activities. Service design elements typically include capacity planning, managing capacity and demand, and information that supports the delivery of high-quality services. These elements help organizations better understand their customers' needs and expectations, and how to design and deliver services that meet those needs in a sustainable and cost-effective manner.

Which of the Following Is Not a Service Design Element