Why is it important for management to use a balanced scorecard?
A) to help employees understand how their work contributes to the company's goals
B) to view performance in several areas simultaneously
C) to save companies in payroll costs
D) to actually see the sequence of suppliers that contribute to a product
E) to characterize informal structural arrangements

Question

Quizplus · Accepted Answer

The complexity of managing an organization today requires that managers be able to view performance in several areas simultaneously. It is not enough to simply measure financial performance, such as sales figures and return on investment. Operational matters, such as customer satisfaction, are equally important.

Why Is It Important for Management to Use a Balanced