Question 1

______ are a basic application of a person's values.

Accepted Answer

Principles are the basic application of a person's values. Responsibilities are duties or tasks that a person is expected to fulfill. Authorities are powers or rights given to a person to make decisions. Sustainabilities refer to the ability to maintain something over time.

Question 2

The stakeholders' approach tries to create ______ results for all stakeholders affected by the decision.

Accepted Answer

The stakeholder approach emphasizes creating win-win results that benefit all parties involved. This approach considers the interests of all stakeholders, including customers, employees, shareholders, suppliers, and the community. By striving to satisfy the needs of all stakeholders, the organization can foster long-term success and sustainability. A lose-lose or win-lose scenario may lead to resentment, conflict, and distrust. A lose-win scenario may favor one stakeholder group over another, which can create unfairness and dissatisfaction among the other parties involved. Thus, the best choice is a win-win approach.

Question 3

______ is one type of organizational power,and it is based on the position that a person occupies in the organization,not on the person and their individual knowledge or skills.

Accepted Answer

Authority refers to the power that a person has based on their position in the organization. This power allows them to make decisions, give orders, and expect compliance from others. This differs from accountability, which is about taking responsibility for one's actions, sustainability, which relates to the ability of an organization to continue functioning over time, and responsibility, which relates to the duties and obligations of an individual within an organization.

Question 4

When making a decision on how to discipline an employee,Peter asks himself how he would feel if someone made the decision about him.It appears Peter is using the ______ ethical approach.

Accepted Answer

Peter is using the Golden Rule ethical approach by putting himself in his employee's shoes and considering how he would feel if the decision was made about him. This approach is based on treating others as you would like to be treated yourself.

Question 5

______ are our basic concepts of good and bad,or right and wrong.

Accepted Answer

Values are our basic concepts of good and bad, or right and wrong. Principles are broader guidelines for conduct, norms are specific rules and expectations for behavior within a society or group, and responsibilities are obligations or duties to fulfill certain roles or tasks.

Question 6

The ______ factor can identify applicable laws or industry regulations that must be adhered to as part of the code of ethics.

Accepted Answer

The compliance factor refers to the need to follow applicable laws and regulations, which are often directly related to ethical conduct.

Question 7

______ is the obligation to answer for something or someone; it is the duty to carry out an assignment to a satisfactory conclusion.

Accepted Answer

Responsibility is the obligation to answer for something or someone and the duty to carry out an assignment to a satisfactory conclusion. Accountability is the acknowledgment and assumption of responsibility for actions, decisions, and policies. Authority is the power or right to give orders, make decisions, and enforce obedience. Sustainability is the ability to maintain and preserve resources for future generations.

Question 8

Most organizations today use a ______ to project the values and beliefs of the organization to their employees.

Accepted Answer

The answer of Most organizations today use a ______ to...

Question 9

When an employee is given ______,the employee has to accept a position-based obligation to the organization to use those resources that the employee was given to help the organization meet its goals.

Accepted Answer

The answer of When an employee is given ______,the employee...

Question 10

When making decisions about how to conduct performance appraisals,Bjorn always thinks about how he can get the employee to work harder in the next year and how he can help the employee reach the employee's goals for development.He also considers how both he and the employee can work together to best benefit the organization.It appears Bjorn is using the ______ ethical approach.

Accepted Answer

Bjorn is considering not only the employee's goals and performance, but also the impact on the organization as a whole. This aligns with the stakeholders' approach, which considers the needs and interests of all parties involved. The other options (Golden Rule, four-way test, code of ethics) do not specifically address the multi-faceted considerations that Bjorn is taking into account.

Question 11

Carl was dealing with a difficult ethical problem.Unsure what to do,Carl asks Andrei his opinion about the situation.It appears Carl is using the ______ ethical approach.

Accepted Answer

Carl is seeking advice and discernment from Andrei, indicating that he is using the discernment and advice ethical approach. This approach involves seeking out wise counsel and guidance from others when faced with difficult ethical dilemmas.

Question 12

______ is the idea that everyone in an organization must be accountable for their own actions.

Accepted Answer

Personal responsibility is the idea that every individual in an organization is responsible for their own actions, decisions, and behavior. This includes being accountable for mistakes and taking ownership of tasks assigned to them. Compliance refers to following rules and regulations set by an organization, and principles and ethics are broader concepts that guide behavior and decision-making. However, personal responsibility is specifically about each person's individual accountability.

Question 13

A primary objective of a ______ is to define what the organization is about and make it clear that the organization is based on honesty and fairness.

Accepted Answer

A code of ethics is a document that outlines the organization's values and principles, as well as the expected behavior and actions of its employees. It is meant to promote honesty, fairness, and ethical behavior within the organization. A vision statement outlines the future goals of the organization, a mission statement explains what the organization does and how it does it, and the glass ceiling refers to the invisible barriers preventing certain individuals from advancing in their careers due to discrimination or biases. Therefore, the best choice is D, code of ethics.

Question 14

______ in the organization is responsible for the ethical conduct of business.

Accepted Answer

Ethical conduct of business is a responsibility shared by everyone in the organization. Every member of the organization should be aware of and follow ethical standards and principles. It is not the sole responsibility of a particular individual or group, like managers or executives. The success of an organization depends largely on its ethical conduct, and every member contributes to it.

Question 15

Rebecca informed all her employees that their ethical decision-making would be covered during performance appraisals.In other words,Rebecca let everyone know that being ethical was a part of the job and they would be appraised on it.It appears Rebecca is using her _______ to try to create an ethical workplace.

Accepted Answer

Rebecca is using her position of authority as a manager to prioritize and reinforce the importance of ethical decision-making in the workplace. By making it clear that ethical behavior will be evaluated during performance appraisals, Rebecca is using her authority to promote ethical standards and create a culture of accountability among her employees.

Question 16

______ is the personal duty to someone else (a higher level manager or the organization itself)to use organization resources effectively to complete an assignment.

Accepted Answer

Accountability is the personal obligation to use organization resources effectively and to be answerable to someone else (such as a higher level manager or the organization itself) for the successful completion of an assignment. Responsibility refers to the duties and tasks that an individual has been assigned to complete. Principles are fundamental beliefs or values that guide behavior. Authority is the power or right to make decisions and take action.

Question 17

Maxwell did not complete his assignment.When his boss asked him why,Maxwell replied that he did not consider the assignment to be part of his job.His boss pointed out that the assignment was in his job description.It appears Maxwell is shirking his ______ for the project.

Accepted Answer

Responsibility refers to the duties and tasks that an individual is expected to carry out as part of their role or job description. By stating that he did not consider the assignment to be part of his job, Maxwell is shirking his responsibility. Authority refers to the power or right to give orders and make decisions. Accountability refers to being answerable for the results or outcomes of one's actions. "Doing the right thing" is not a specific term relevant to this situation.

Question 18

______ is the right to give orders,enforce obedience,make decisions,and commit resources toward completing organizational goals.

Accepted Answer

Authority refers to the legitimate power or right to give orders, enforce obedience, make decisions, and commit resources towards achieving organizational goals. It is a key aspect of management and leadership in organizations. Accountability refers to the responsibility for actions or decisions, while responsibility refers to the duties or tasks assigned to an individual. Sustainability, on the other hand, refers to the ability to maintain or support something over time.

Question 19

When making decisions about how to conduct performance appraisals,Spencer always rereads the company's handbook so he can make sure he conducts the appraisal interviews fairly and in compliance with the organization's ethics policies.It appears Spencer is using the ______ ethical approach.

Accepted Answer

Spencer is using the company's code of ethics as a guide for conducting performance appraisals. This approach ensures that he is following established policies and procedures in a fair and ethical manner, and helps to minimize any potential ethical or legal issues that could arise from the appraisal process.

Question 20

When making a difficult decision,Matthew considers whether his response is true and fair.He also asks himself if the response will build goodwill and be beneficial to all concerned.It appears Matthew is using the ______ ethical approach.

Accepted Answer

Matthew is using the four-way test ethical approach, which involves asking four questions: 
1. Is it the truth? 
2. Is it fair to all concerned? 
3. Will it build goodwill and better friendships? 
4. Will it be beneficial to all concerned?

Quiz 15: Organizational Ethics, Sustainability, and Social Responsibility