Dan was a team supervisor in a very large organization when the refrigerator in their lunchroom stopped functioning. He started the paperwork on the day it died, then the refrigerator request went out for bid. After that, two middle managers needed to approve acceptance of the bid and document their decision, and the purchasing director had final approval. The refrigerator arrived six months later. Max Weber would have approved of the decision process and its documentation at Dan's company to back up such a refrigerator purchase.

Question

Quizplus · Accepted Answer

Max Weber is known as the originator of the concept of bureaucracy, where decisions are followed up with lots of paperwork and documentation. There are several layers of management, and decisions must be approved by several people, creating a significant lag time from the first recognition of a problem until the problem is finally solved.

Dan Was a Team Supervisor in a Very Large Organization