Which of the following quality gurus introduced both the quality circle and the cause-and-effect diagram?
A)Joseph Juran
B)Armand Feigenbaum
C)Kaoru Ishikawa
D)W.Edward Deming

Question

Quizplus · Accepted Answer

Kaoru Ishikawa introduced both the quality circle and the cause-and-effect diagram, which is also known as the Ishikawa diagram or fishbone diagram. Joseph Juran is known for his contributions to quality management, including the concept of the Pareto principle. Armand Feigenbaum introduced the concept of Total Quality Control (TQC). W. Edward Deming is known for the Deming cycle (PDCA) and his work with statistical process control.

Which of the Following Quality Gurus Introduced Both the Quality