The goal of managing quality in the service sector ______.
A)is no different from that of the manufacturing sector
B)differs at different times
C)differs for different customers
D)is less important than quality in the manufacturing sector

Question

Quizplus · Accepted Answer

The goal of managing quality in the service sector is fundamentally the same as in the manufacturing sector, focusing on meeting or exceeding customer expectations and improving product or service quality continuously.

The Goal of Managing Quality in the Service Sector ______