Which of the following statements is correct?
A) From the perspective of a consumer,quality refers to the value gained by buying a product or service at the lowest possible price.
B) From the perspective of a producer,quality refers to the value gained by arranging for the transportation and warehousing of a product at the lowest possible price.
C) From the perspective of a producer,quality refers to the compliance of the product with applicable government regulations.
D) From the perspective of a consumer,quality refers to the compliance of the product with applicable ISO requirements.
Correct Answer:
Verified
Q1: Which of the following statements is true
Q2: Reliability,in the context of a service industry,refers
Q3: The dimension most useful for understanding the
Q5: Perceived quality is _.
A)the customer's view of
Q6: Quality may be defined as _.
A)the product's
Q7: The perception gap _.
A)is the gap between
Q8: The fitness for use aspect of quality
Q9: For a firm,competing on all eight dimensions
Q10: Tangibles in the service sector include _.
A)the
Q11: Which of the following is NOT true
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