Productivity benefits from using EC are difficult to measure because
A) the payoffs are too short.
B) there is no time lag in EC gains.
C) EC gains in certain areas of the company may be offset by losses in other areas.
D) qualitative benefits do not count.

Question

Quizplus · Accepted Answer

While EC can bring measurable gains in certain areas such as cost reduction and customer satisfaction, it may result in losses in other areas such as employee morale or data security. As a result, it can be challenging to accurately measure the overall productivity benefits of using EC.

Productivity Benefits from Using EC Are Difficult to Measure Because