In order to respond adequately to the content of what the client is saying,a skilled listener should:
A) Verify that the client is telling the truth
B) Provide advice to the client
C) Check the accuracy of the information he or she heard
D) Listen for changes in the facts of the story for signs of lying

Question

In order to respond adequately to the content of what the client is saying,a skilled listener should:
A) ​Verify that the client is telling the truth
B) ​Provide advice to the client
C) ​Check the accuracy of the information he or she heard
D) ​Listen for changes in the facts of the story for signs of lying

Quizplus · Accepted Answer

Checking the accuracy of the information shows that the listener is actively engaged in understanding the client's perspective and trying to comprehend the situation as a whole. Verifying the truth or listening for signs of lying can create a confrontational atmosphere, while providing advice can be premature and could potentially influence the client in unintended ways.

In Order to Respond Adequately to the Content of What