When a requested appointment time is not available, the medical assistant should
A) explain why the time is not available and offer a substitute date and time.
B) insist that the patient accept the next available appointment.
C) immediately put the patient on a waiting list for that time slot.
D) suggest the patient see an alternate physician in the practice.
Correct Answer:
Verified
Q16: The patient's name should be used
A) on
Q17: When informing patients that you must postpone
Q18: If a patient has been waiting longer
Q19: An incidental disclosure
A) cannot reasonably be prevented.
B)
Q20: A matrix in the schedule
A) prevents overcrowding.
B)
Q22: For security reasons, stating that the doctor
Q23: The first prerequisite for scheduling an outpatient
Q24: An obstetrician who devotes two afternoons a
Q25: Health records should never be left in
Q26: Which type of scheduling is an attempt
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