When informing patients that you must postpone their appointments because of the absence of the physician, it is good practice to
A) give them the name of one or more alternative physicians.
B) explain exactly why the physician cannot see them.
C) offer them priority over patients already scheduled in the future.
D) be extremely apologetic about the inconvenience.

Question

Quizplus · Accepted Answer

If the physician will be absent from the office for a period of time, patients should be offered the names of alternative physicians so that they can continue their medical care if necessary.

When Informing Patients That You Must Postpone Their Appointments Because