Which of the following tools is NOT used to retain customers in order to stimulate future sales of similar or supplementary products?
A) heavy public advertising
B) IT
C) coupons
D) customer service
E) suggestions for future purchases

Question

Quizplus · Accepted Answer

Heavy public advertising is not typically used to retain customers, as it is more focused on attracting new customers. The other options listed (IT, coupons, customer service, and suggestions for future purchases) are all commonly used to retain customers and stimulate future sales.

Which of the Following Tools Is NOT Used to Retain