An employee elected by union members to serve as their representative in a grievance procedure is known as the
A) arbitrator.
B) shop steward.
C) mediator.
D) strikebreaker.
E) president.

Question

Quizplus · Accepted Answer

A shop steward is an employee who is elected by union members to represent them in a grievance procedure. They act as a liaison between the workers and the union and help to ensure that the collective bargaining agreement is followed. Arbitrators and mediators are neutral third parties who help to resolve disputes between unions and management. A strikebreaker is a person who is hired by management to replace striking workers during a labor dispute. The president refers to the leader of the union or organization.

An Employee Elected by Union Members to Serve as Their