__________ operations have the highest level of customer involvement.
A) Make-to-stock
B) Make-to-order
C) Assemble-to-order
D) Assemble-to-stock

Question

Quizplus · Accepted Answer

Make-to-order operations involve the highest level of customer involvement because the product is not produced until the customer places the order and specifies their unique requirements. This requires more communication and collaboration between the customer and the manufacturer, resulting in a higher level of customer involvement.

__________ Operations Have the Highest Level of Customer Involvement