Armand V.Feigenbaum said that maintaining quality is expensive and focusing on improving quality will not lower costs.
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Q53: _ operations have the highest level of
Q54: Which of the following is NOT a
Q55: _ process operations produce outputs in an
Q56: _ is the function concerned with transforming
Q57: Automobiles,computers,and books are _ products.
A) tangible
B) intangible
C)
Q59: The balanced scorecard (BSC)measures financial,customer service,and internal
Q60: The production of gas and oil,electricity,and chemicals
Q61: A capital-intensive,repetitive continuous process operation uses a
Q62: A labor-intensive,make-to-order individual process operation uses a
Q63: "Quality is a virtue of design" means
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