An organization sends mixed messages about compliance when…
A)A rule exists but there are no consequences for failing to comply with that rule
B)A rule exists and there are negative consequences for noncompliance, but there are policies in place that make it difficult for employees to follow the rule
C)A rule exists and noncompliance sometimes results in negative consequences
D)All of these are examples of mixed messages
E)None of these are examples of mixed messages

Question

Quizplus · Accepted Answer

All of the given scenarios involve mixed messages about compliance. In scenario A, the rule exists but without consequences, employees may not take the rule seriously. In scenario B, policies that make it difficult to follow the rule can send a message that compliance is not a priority. In scenario C, inconsistent consequences for noncompliance can lead to confusion about the importance of the rule. Therefore, all of these scenarios create mixed messages about compliance.

An Organization Sends Mixed Messages About Compliance When…