When there is ambiguity about appropriate job performance, employees who do not comply with organizational rules are most likely to claim that…
A)The rules were unfair and therefore should not be followed
B)The rules were improper and following them would hurt the organization
C)The rules were unclear and therefore the employee is not really responsible
D)There was too much social pressure to permit the employee to follow the rules
E)The manager could not be trusted to treat the employee fairly

Question

Quizplus · Accepted Answer

When there is ambiguity about appropriate job performance, employees are most likely to claim that the rules were unclear, and therefore the employee is not really responsible. This is known as the ambiguity excuse, which is a common way for employees to justify noncompliance when they are unsure what rules to follow. They may argue that they did not understand the instructions or that the guidelines were vague or confusing, and therefore, it was not possible to perform the job as expected.

When There Is Ambiguity About Appropriate Job Performance, Employees Who