Question 1

A particular company approaches its Human Resources Department and asks the manager of training and development (T&D)to create training programs that tackle real-world issues facing the company.What training method would the manager of T&D likely pick?

Accepted Answer

The manager of T&D would likely choose the action learning method, as this approach involves addressing real-world issues through a combination of classroom learning and practical, hands-on experience. This aligns with the company's request for training programs that tackle real-world issues. The lecture method (A) would not be as effective in addressing real-world issues, as it is based on passive learning. The simulation method (B) and the games method (D) could be effective in certain contexts, but may not be as well-suited to addressing specific, real-world issues facing the company.

Question 2

Based on the evidence provided in the textbook,what training method appears to be the most effective for developing problem-solving skills?

Accepted Answer

Case studies provide learners with real-world scenarios that they must analyze and solve. This type of training allows learners to apply their knowledge and skills to practical problems, which helps them to develop problem-solving skills.

Question 3

Identify and briefly explain the four general principles of learning that the behaviour modelling technique is based upon.

Accepted Answer

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Question 4

Action learning has five main phases.Which phase is typically the most arduous and time consuming?

Accepted Answer

Diagnosing the problem is typically the most arduous and time-consuming phase of action learning, as it involves identifying and understanding the root cause of the issue at hand. The other phases (collecting data, developing and analyzing possible solutions, and implementing the chosen solution) build upon this diagnosis and require less time and effort in comparison. Option D is not a phase of action learning but rather a challenge in implementing it as a training method.

Question 5

What method would you recommend the Canadian Armed Forces use to decrease driving accidents associated with its armoured vehicle units?

Accepted Answer

Simulations provide a realistic and safe environment for trainees to practice and improve their skills without putting them or others at risk. It allows trainees to experience different scenarios and learn from their mistakes. This method can effectively decrease driving accidents associated with armoured vehicle units in the Canadian Armed Forces.

Question 6

Outline and briefly describe the advantages and disadvantages of using games as a training method.

Accepted Answer

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Question 7

Compare and contrast the case study and the case incident methods.

Accepted Answer

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Question 8

What are the factors that should determine the choice of a training method?

Accepted Answer

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Question 9

Which of the following is considered to be the most important phase typically found in a role-play training session?

Accepted Answer

Debriefing is considered to be the most important phase in a role-play training session. It allows participants to reflect on their experiences, identify areas for improvement, and receive feedback from trainers and peers. This helps to reinforce learning and enhance performance in future situations. Enactment involves actually performing the role-play scenario, reinforcement involves providing positive feedback and rewards to participants, and development involves designing and preparing the role-play training session.

Question 10

List at least five purposes or benefits of using the discussion method.

Accepted Answer

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Question 11

What is one potential drawback of using games as a training method?

Accepted Answer

Games can sometimes create unhealthy competition among trainees, which can detract from the learning experience and lead to negative outcomes.

Question 12

A human resource manager asks you for help.She wants to introduce a training program that will help resolve personality conflicts at work.All else being equal,what off-the-job training method would you recommend to the manager?

Accepted Answer

Role play is a type of off-the-job training method that allows participants to practice and improve their conflict resolution skills in a simulated environment. This helps individuals develop their communication, problem-solving, and interpersonal skills, which are essential for resolving personality conflicts at work. Behaviour modelling and simulations can also be effective off-the-job training methods, but they may not provide the same level of interaction and feedback that role play does. Games, on the other hand, are not typically an effective training method for resolving personality conflicts.

Question 13

What is the training method that has operating models of both physical and psychological fidelity associated with it?

Accepted Answer

Simulations have operating models that replicate both physical and psychological aspects of real-world situations, making them an effective training method for developing skills and decision-making abilities in a risk-free setting. Role play and case incidents may involve physical fidelity, but lack psychological fidelity. Action learning generally lacks both types of fidelity.

Question 14

In addition to training objectives,what other factors/variables should a trainer consider when deciding on an appropriate choice or combination of training methods?

Accepted Answer

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Question 15

What is the concept that ensures trainees are trained with tools that resemble as closely as possible tools used on the actual job?

Accepted Answer

Physical fidelity is the concept that ensures trainees are trained with tools that resemble as closely as possible tools used on the actual job. This type of training enhances skill development and transfer of learning to the job. It also helps to improve confidence and competence in performing tasks on the job. B, C, and D are not relevant to the concept of physical fidelity.

Question 16

What is one key difference between role play and behavioural modelling?

Accepted Answer

In role play, the trainee is not provided with the correct response prior to the simulation, whereas in behavioural modelling, the correct behaviour is explicitly demonstrated to the trainee prior to their practice.

Quiz 6: Off-The-Job Training Methods

A particular company approaches its Human Resources Department and asks the manager of training and development (T&D) to create training programs that tackle real-world issues facing the company.What training method would the manager of T&D likely pick?