Your voice, speech patterns, vocabulary, and attitude do not affect a caller's impression of you and your company.

Question

Quizplus · Accepted Answer

Your voice, speech patterns, vocabulary, and attitude can greatly influence a caller's impression of you and your company. A friendly, confident, and professional tone can make a positive impact, while a rude, monotone, or uninterested tone can make a negative impression. The words you choose and how you express yourself can also affect your credibility and the caller's perception of your expertise.

Your Voice, Speech Patterns, Vocabulary, and Attitude Do Not Affect