The performance management approach that requires managers to keep a record of specific examples of good/bad performance is the:
A)behaviorally anchored rating scale.
B)graphic rating scale.
C)critical incidents method.
D)ranking method.
E)MBO method.

Question

Quizplus · Accepted Answer

The critical incidents method requires managers to record specific examples of good or bad performance, making it the best answer to this question. The behaviorally anchored rating scale (A) focuses on behavioral competencies, while the graphic rating scale (B) uses a numerical rating scale to evaluate performance. The ranking method (D) compares employees to each other and assigns them a rank based on their performance, while the MBO method (E) focuses on setting and achieving specific goals.

The Performance Management Approach That Requires Managers to Keep a Record