Question 1

SCENARIO 6-3 Executives at Moonlight Auto feel that the work teams in their factory are not as productive as they need to be if the company is to gain competitive advantage in the market place.Managers plan to set the conditions for high team work and performance that will result in productivity gains for the company.
Senior management at Moonlight Auto explain to their employees that team work must be a major focus if the company is be competitive.They also want to structure the environment in such a manner as to make certain that maintenance roles within groups are acknowledged and rewarded.Which of the following roles will managers acknowledge and reward

Accepted Answer

Compromising is a maintenance role that helps manage and resolve conflicts within a team, contributing to a harmonious and productive work environment.

Question 2

For an OB team project, you have been assigned to a group of classmates to complete an assignment.According to the Punctuated-Equilibrium Model, teams tend to experience ________ about halfway between the first meeting and the assignment deadline.

Accepted Answer

According to the Punctuated-Equilibrium Model, teams tend to experience a period of transition or significant change about halfway between the first meeting and the assignment deadline. This is referred to as the midpoint transition, and it is characterized by the team members becoming aware of the deadline approaching and making an effort to increase their productivity and meet the goal.

Question 3

SCENARIO 6-3 Executives at Moonlight Auto feel that the work teams in their factory are not as productive as they need to be if the company is to gain competitive advantage in the market place.Managers plan to set the conditions for high team work and performance that will result in productivity gains for the company.
If cohesiveness is low and performance norms are high, productivity

Accepted Answer

When cohesiveness is low but performance norms are high, productivity increases, but it is not as high as it would be in a situation where both cohesiveness and performance norms are high.

Question 4

Which of the following is an individual issue relating to the norming stage of group development

Accepted Answer

The answer of Which of the following is an individual...

Question 5

SCENARIO 6-2 You are putting together a work group that will function together on a permanent basis.You are coaching Tom, one of your employees, who is appointed to lead the team.
You should warn your supervisor that in the first stage of group development, the team members will probably

Accepted Answer

The first stage of group development is typically characterized by uncertainty and ambiguity as the team members get to know each other and the task at hand. While conflict may arise later in the process, it is not necessarily a defining feature of this initial stage. Productivity and objective development are also unlikely to be the primary focus at this early stage.

Question 6

Which of the following is a group issue that gets resolved in the norming stage of group development

Accepted Answer

In the norming stage of group development, members begin to establish a sense of common purpose and values, and they work together to define and agree on roles and responsibilities. This process helps the group to become more cohesive and committed to its goals. Therefore, the group issue that gets resolved in the norming stage is "Can we agree on roles and work as a team."

Question 7

SCENARIO 6-3 Executives at Moonlight Auto feel that the work teams in their factory are not as productive as they need to be if the company is to gain competitive advantage in the market place.Managers plan to set the conditions for high team work and performance that will result in productivity gains for the company.
Which of the following types of teams would be most effective for Moonlight Auto's purposes

Accepted Answer

Self-managed teams can take responsibility for improving their own productivity, while problem-solving teams can work together to identify and address the specific issues or obstacles that are hindering productivity. This combination of team types would be most effective for Moonlight Auto's goal of improving productivity through high teamwork and performance. Cross-functional teams could also be useful, but they are not as directly focused on productivity gains as these other team types. Virtual or project teams may not have the same level of cohesiveness and collaboration as self-managed or problem-solving teams, which could limit their effectiveness in improving productivity.

Question 8

SCENARIO 6-2 You are putting together a work group that will function together on a permanent basis.You are coaching Tom, one of your employees, who is appointed to lead the team.
You are expecting that the most productive stage will be

Accepted Answer

Since this work group will function together on a permanent basis, the team will have to reach the performing stage. At this stage, all the team members have a clear understanding of their roles, they trust each other, and they work cohesively towards the common goals. Therefore, Tom as the leader must work hard to guide the team through the forming, storming, and norming stages to get to the performing stage where the group's productivity will be at its highest.

Question 9

"Who is in charge " and "Who does what
" are questions that are relevant to which stage of group development

Accepted Answer

During the storming stage, group members often question roles and authority, leading to conflicts and power struggles as they try to establish who is in charge and who does what.

Question 10

In the stages of group development, which stage is characterized by close relationships and cohesiveness

Accepted Answer

The norming stage is characterized by the development of close relationships and cohesion within the group. During this stage, conflicts are resolved, norms and standards are established, and trust and support within the group are strengthened.

Question 11

SCENARIO 6-3 Executives at Moonlight Auto feel that the work teams in their factory are not as productive as they need to be if the company is to gain competitive advantage in the market place.Managers plan to set the conditions for high team work and performance that will result in productivity gains for the company.
In designing work teams, management must keep in mind that cohesiveness is an important factor if high productivity is to be achieved.The relationship between cohesiveness, norms, and productivity is not very complex; however, each element must be recognized to facilitate appropriate development.If performance norms of a group are high and cohesiveness is high, it is likely productivity will be

Accepted Answer

When performance norms and cohesiveness are high, it creates a positive environment in which team members are motivated to work harder and achieve common goals, which often leads to high productivity and good quality. Therefore, choice A is the best answer.

Question 12

When group energy is focused on the task at hand, the group has moved to the

Accepted Answer

The performing stage is characterized by focused group energy and an emphasis on achieving the group's goal or task. This is when the group has moved beyond the initial stages of coming together and resolving conflicts (storming stage), establishing norms and roles (norming stage), and is actively working and producing results. The adjourning stage occurs when the group completes its task and is ready to disband, while the operating stage is a more general term used to describe any stage of group functioning.

Question 13

Suppose a group of employees voluntarily forms to discuss a parking problem within their organization.After the group has met for several months, a new public transportation system is introduced and fewer employees drive to work.Discovering that the parking issue no longer exists, the group gradually disbands and eventually stops meeting altogether.At which stage of development does this group appear to be

Accepted Answer

The group has accomplished its goal of solving the parking problem and with the implementation of a new public transportation system, the problem no longer exists. Therefore, the group gradually disbands and stops meeting altogether, indicating that it has reached the adjourning stage of development.

Question 14

After which stage of a group's development has the group formed a common set of expectations of member behaviours

Accepted Answer

During the norming stage, the group members establish a common set of expectations regarding member behavior, which includes roles, responsibilities, and communication patterns. This stage is characterized by an increased sense of unity, cooperation, and trust.

Question 15

In certain instances, high levels of conflict within a group can be beneficial to high group performance.This is true so long as

Accepted Answer

High levels of conflict can lead to better group performance if the conflict is directed towards the task and not individuals. This type of conflict can lead to improved problem-solving and creativity within the group. However, if the conflict becomes personal or emotional, it can be detrimental to group dynamics and performance. Clear organizational goals and focus, management commitment to controlling group behavior, and appropriate rewards for group members can also help to ensure that the conflict remains task-focused and beneficial for the group. Union support is not necessarily relevant in this context.

Question 16

For a team to perform effectively, it requires that team members have which three of the following types of skills

Accepted Answer

Technical expertise is necessary for team members to understand and contribute to the work being done. Problem solving skills help the team identify and overcome obstacles. Interpersonal skills facilitate effective communication, teamwork, and conflict resolution. While other skills such as leadership and resources may be helpful, they are not essential for a team to perform effectively. Options C, D, and E do not accurately describe necessary skills for effective team performance.

Question 17

According to the Punctuated-Equilibrium Model, productivity is highest during the time of

Accepted Answer

The answer of According to the Punctuated-Equilibrium Model, productivity is...

Question 18

SCENARIO 6-3 Executives at Moonlight Auto feel that the work teams in their factory are not as productive as they need to be if the company is to gain competitive advantage in the market place.Managers plan to set the conditions for high team work and performance that will result in productivity gains for the company.
A significant danger to high performance is that some individuals may not carry their full load; this could cause a reduction in efficiency if individuals believe their contribution cannot be measured.Should this occur it would be known as

Accepted Answer

Social loafing refers to the tendency of some individuals to reduce their effort or contribution to a group task because they believe their individual contribution cannot be measured or because they believe that others will carry their share of the workload. This can lead to a reduction in productivity and efficiency in the team.

Question 19

SCENARIO 6-2 You are putting together a work group that will function together on a permanent basis.You are coaching Tom, one of your employees, who is appointed to lead the team.
The stage of development of the most task focused work would be

Accepted Answer

Since the work group is a permanent one, it is likely that the team members have already gone through the forming and storming stages of development. As Tom is appointed to lead the team and they will be working together on a long-term basis, it suggests that they are in the performing stage of development, where the primary focus is on achieving the tasks and goals of the team.

Question 20

After which stage of a group's development is there a relatively clear hierarchy of leadership within the group

Accepted Answer

The answer of After which stage of a group's development...

Quiz 6: Groups and Teamwork