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Business
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Principles of Marketing
Quiz 18: Creating Competitive Advantage
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Question 1
Multiple Choice
From an industry point of view, Universal Pictures film studio might see its competition as ________.
Question 2
Multiple Choice
Companies can identify competitors from one of two points of view: ________.
Question 3
Multiple Choice
A competitor analysis requires the assessment of all of the following EXCEPT the competitors' ________.
Question 4
Multiple Choice
Fosters and Mason House, two major coffee brands, competed neck and neck based on their product attributes and price promotions. They were soon blindsided by the arrival of Starcoffeez, which focused more on the coffee experience rather than the coffee. This resulted in major losses for the two companies. This is an example of ________.
Question 5
Multiple Choice
________ involves first identifying and assessing competitors and then selecting which competitors to attack or avoid.
Question 6
Multiple Choice
Each competitor has a mix of objectives. The company wants to know the relative importance that a competitor places on all of the following EXCEPT ________.
Question 7
Multiple Choice
The goal of performing a competitor analysis is to ________.
Question 8
Multiple Choice
If a company identifies its competitors from an industry point of view, it must understand ________ if it hopes to be an effective player in that industry.
Question 9
Multiple Choice
To plan effective marketing strategies, a company needs to find out all it can about its competitors. It must constantly compare its marketing strategies, products, prices, channels, and promotions with those of close competitors. This is an example of ________.
Question 10
Multiple Choice
The first step in initiating competitive marketing strategies is to ________.
Question 11
Multiple Choice
Companies can identify competitors from a(n) ________ point of view by defining competitors as companies that are trying to satisfy the same customer need or build relationships with the same customer group.
Question 12
Multiple Choice
Strategies that strongly position a company against competitors and that give the company the best possible strategic advantage are ________ strategies.
Question 13
Multiple Choice
From a market point of view, Universal Pictures film studio might see its competition as ________.
Question 14
Multiple Choice
A company is guilty of ________ if the company forgets latent competitors and only focuses on current competitors.
Question 15
Multiple Choice
Kodak's film business didn't lose out to direct competitor Fujifilm; it lost out to Sony, Canon, and other digital camera makers, along with a host of digital image developers and online image sharing services. This is an example of ________.
Question 16
Multiple Choice
Gaining ________ requires delivering more value and satisfaction to target consumers than competitors do.
Question 17
Multiple Choice
What is the LEAST relevant question to ask when assessing a firm's main competitor?
Question 18
Multiple Choice
Companies can identify their competitors from both ________ points of view.
Question 19
Multiple Choice
From a(n) ________ point of view, Pepsi might see its competition as Coca-Cola, Dr Pepper, 7UP, and the makers of other soft drink brands. From a(n) ________ point of view, however, the customer really wants "thirst quenching."