Which of the following is NOT a proper way to communicate a credit refusal?
A) Personalized letter
B) Form memo
C) Telephone call
D) Face-to-face conversation

Question

Quizplus · Accepted Answer

A form memo is not a personalized way to communicate a credit refusal and can come across as impersonal and insensitive. The best choices would be a personalized letter or a face-to-face conversation, depending on the circumstances and relationship with the borrower. A telephone call can also be an appropriate way to communicate a credit refusal, but it may not be the best choice if the borrower needs time to process the information and ask questions.

Which of the Following Is NOT a Proper Way to Communicate