The negative information section of a negative message should
A) be placed in a separate paragraph.
B) avoid saying what can be done.
C) come immediately after the logical explanation.
D) offer an apology.

Question

Quizplus · Accepted Answer

The negative information in a negative message should come immediately after the logical explanation to provide context and help the recipient understand the reasoning behind the decision before being presented with the negative outcome.

The Negative Information Section of a Negative Message Should