Salespeople can add value to the sales process by:
A)making the purchase more complex
B)hurrying the close process
C)making the purchase convenient
D)taking the chance that customers will want to buy other products not directly related to their needs
E)showing customers how to create their own version of the product

Question

Quizplus · Accepted Answer

Salespeople can add value by making the purchase convenient for the customer, such as offering flexible payment options, providing easy access to information, and delivering the product or service in a timely and efficient manner. Making the purchase more complex or hurrying the close process may actually detract from the value of the sales process. Offering unrelated products or trying to upsell may also frustrate customers. While showing customers how to create their own version of the product may be helpful, it may not be applicable in all sales situations.

Salespeople Can Add Value to the Sales Process By