Clues to a customer's communication style include all except:
A)physical stature
B)tone of voice
C)gestures
D)facial expressions
E)personality

Question

Quizplus · Accepted Answer

Physical stature is not a reliable clue to a customer's communication style, as it does not directly influence how a person communicates verbally or non-verbally. Communication style is more accurately reflected through tone of voice, gestures, facial expressions, and personality.

Clues to a Customer's Communication Style Include All Except