Which style flexing technique is most appropriate for a reflective salesperson to use in the presence of an emotive customer?
A)provide support for the customer's opinions and ideas
B)be more reserved
C)avoid an open display of enthusiasm
D)decrease your assertiveness
E)avoid too much informality

Question

Quizplus · Accepted Answer

Reflective salespeople, who are naturally more reserved and analytical, should provide support for an emotive customer's opinions and ideas to better connect with them. This approach helps bridge the gap between the reflective salesperson's natural inclination for analysis and the emotive customer's preference for enthusiasm and personal connection.

Which Style Flexing Technique Is Most Appropriate for a Reflective