Question 1

Define Total Quality Management (TQM) and describe three tools that help to facilitate it.

Accepted Answer

The answer of Define Total Quality Management (TQM) and describe...

Question 2

Matching
-Automation

Accepted Answer

Automation refers to the use of electronic devices or machines to perform tasks without requiring continuous support from humans. The implementation of manufacturing through electronic devices that do not need regular human supervision falls under automation.

Answer: F
 Just-in-time (JIT) is a production method that aims to produce items only as needed rather than keeping inventory in stock. This falls under the category of automation as it reduces the need for manual intervention in the production process.

Answer: H
 Continuous improvement is a process where organizations engage in incremental adaptation based on real-time feedback to push towards better engagement and overall productivity. This falls under the category of automation as it involves the use of technology and data analytics to optimize processes and eliminate inefficiencies.

Question 3

When an organization engages in incremental adaptation based on real-time feedback (in contrast to traditional predict-and-control steering methods) to push toward better engagement and overall productivity it is called ___________.

Accepted Answer

The answer of When an organization engages in incremental adaptation...

Question 4

Matching
-Location

Accepted Answer

The answer of Matching
-Location
...

Question 5

Matching
-Just-In-Time (JIT) Method

Accepted Answer

The Just-In-Time (JIT) method is a production method that provides an item as needed versus keeping inventory in stock. It aims to eliminate waste, reduce costs, and increase efficiency by producing goods only when they are needed, resulting in lower inventory costs and more efficient production processes.

Question 6

Matching
-Supply chain

Accepted Answer

A supply chain is a network of interconnected businesses that work together to provide products and services to customers. This includes manufacturers, suppliers, distributors, retailers, and logistics providers.

Answer: F
 Just-in-time (JIT) is a production method that provides an item as needed instead of keeping inventory in stock. This approach helps eliminate waste and inefficiencies while increasing profit.

Answer: E
 Supply chain optimization is the implementation of best practices to eliminate inefficiencies and waste while increasing profit. This involves streamlining processes, reducing costs, and improving quality.

Answer: H
 Continuous improvement is a process where an organization engages in incremental adaptation based on real-time feedback to push toward better engagement and overall productivity. It involves a culture of learning and growth, and a commitment to ongoing improvement.

Question 7

The ideas of William E.Deming and Joseph Juran stating that with continuous improvement, organizations would be able to improve their processes, methods, services, and/or products formed the basis of ___________________.

Accepted Answer

The answer of The ideas of William E.Deming and Joseph...

Question 8

Matching
-Dynamic steering

Accepted Answer

Dynamic steering refers to the process of responding to real-time feedback and making incremental adaptations to improve engagement and productivity. This means constantly adjusting and refining strategies based on current information, rather than sticking to a fixed plan.

Question 9

Originally introduced by Motorola and popularized by General Electric (GE), the __________philosophy has become one of the major contributors to TQM.

Accepted Answer

The answer of Originally introduced by Motorola and popularized by...

Question 10

When supplies are not delivered, or delivered only in small quantities, until the organization needs them it is known as the _______________ method.

Accepted Answer

The answer of When supplies are not delivered, or delivered...

Question 11

Managers employ _____________ to learn about how their competition carries out similar processes and activities.

Accepted Answer

The answer of Managers employ _____________ to learn about how...

Question 12

Explain the concept of supply chain management.

Accepted Answer

The answer of Explain the concept of supply chain management....

Question 13

Matching
-Facility

Accepted Answer

Facility refers to a building that supports a particular function or service.

Question 14

What is Six Sigma and why is it important?

Accepted Answer

The answer of What is Six Sigma and why is...

Question 15

The ___________ award is presented by the president of the United States at a ceremony held in Washington, D.C.

Accepted Answer

The answer of The ___________ award is presented by the...

Question 16

Matching
-Layout

Accepted Answer

Layout refers to the design of space in an organization that specifies the workflow.

Answer: F
 Just-In-Time production is a production method that provides an item as needed versus keeping inventory in stock.

Answer: G
 A supply chain is a network of interconnected businesses that are strategically aligned to provide product and service packages.

Answer: H
 Continuous improvement is a process where an organization engages in incremental adaptation based on real-time feedback to push toward better engagement and overall productivity.

The other options (A, C, D, and E) do not accurately match the given definitions of layout.

Question 17

Some organizations ____________some of their services or operations to other companies as a cost-saving exercise.

Accepted Answer

The answer of Some organizations ____________some of their services or...

Question 18

The main quality standards that organizations strive to meet today include ISO ___________, which provides an exact measure of quality globally over a platform of systems and ____________, which provides total focus on the organization's environmental impact and quality.

Accepted Answer

The answer of The main quality standards that organizations strive...

Question 19

Points in the ___________ are often linked by electronic communication so that all parties can assess the level of inventory available, and be made aware of where the goods are located at any given time.

Accepted Answer

The answer of Points in the ___________ are often linked...

Question 20

Matching
-Lean manufacturing

Accepted Answer

Lean manufacturing is the implementation of best practices to eliminate inefficiencies and waste while increasing profit.

Quiz 17: Performance Development

Define Total Quality Management (TQM) and describe three tools that help to facilitate it.

Matching -Automation

When an organization engages in incremental adaptation based on real-time feedback (in contrast to traditional predict-and-control steering methods) to push toward better engagement and overall productivity it is called ___________.

Matching -Location

Matching -Just-In-Time (JIT) Method

Matching -Supply chain

The ideas of William E.Deming and Joseph Juran stating that with continuous improvement, organizations would be able to improve their processes, methods, services, and/or products formed the basis of ___________________.

Matching -Dynamic steering

Originally introduced by Motorola and popularized by General Electric (GE), the __________philosophy has become one of the major contributors to TQM.

When supplies are not delivered, or delivered only in small quantities, until the organization needs them it is known as the _______________ method.

Managers employ _____________ to learn about how their competition carries out similar processes and activities.

Explain the concept of supply chain management.

Matching -Facility

What is Six Sigma and why is it important?

The ___________ award is presented by the president of the United States at a ceremony held in Washington, D.C.

Matching -Layout

Some organizations ____________some of their services or operations to other companies as a cost-saving exercise.

The main quality standards that organizations strive to meet today include ISO _, which provides an exact measure of quality globally over a platform of systems and __, which provides total focus on the organization's environmental impact and quality.

Points in the ___________ are often linked by electronic communication so that all parties can assess the level of inventory available, and be made aware of where the goods are located at any given time.

Matching -Lean manufacturing