Question 1

Which hospital data collection result will most likely affect nursing practice?
A)Changes in staffing patterns
B)Changes in patient acuity
C)Introduction of the needleless system
D)Changes to the interview process

Accepted Answer

Staffing may be directly affected by outcomes data.Changes in patient acuity is unaffected by data collection and is incorrect.Introduction of the needleless system was an initiative from The Joint Commission.Changes to the interview process are usually not affected by data collected.

Question 2

What information obtained from hospital data collection can be used for patient improvement?
A)Infection rates
B)Employee satisfaction
C)Best practice
D)Overtime costs

Accepted Answer

Infection rates are data that provide information about patient care.Employee satisfaction provides data for staffing purposes.Best practice provides data for research purposes.Overtime costs provide data for administrative purposes.

Question 3

What are the benefits to the organization from greater patient satisfaction? (Select all that apply.)
A)Improvement in quality of patient care
B)Lower patient acuity
C)Lower mortality rates
D)Improved retention
E)Establishing benchmarks against other institutions

Accepted Answer

When quality of care improves, patient satisfaction improves and has a direct affect on staff satisfaction and thus retention.These improvements can then be used as benchmarks against other institutions.Improvement in patient satisfaction is usually a direct reflection of improved quality of care and other nursing-related issues, leading to nurse satisfaction and retention.Benchmarking against other institutions is a common method used for determining quality of care.Options B and C are not related to patient satisfaction.

Question 4

Patient satisfaction surveys may provide information on the clinical performance of the unit as well as the institution.Which areas are included for data collection? (Select all that apply.)
A)Accessibility of services
B)Number of staff per shift
C)Communication
D)Quality of care
E)Recognition of physician in community
F)Continuity

Accepted Answer

Patient satisfaction surveys report data on the areas in options A, C, D, and F.Options B and E are not asked on the survey.

Question 5

Which are benefits to the organization are acquired from greater patient satisfaction?
A)Higher employee satisfaction
B)Lower acuity
C)Higher employee benefits
D)Fewer call lights to answer

Accepted Answer

When there is a clinical environment that provides high patient satisfaction, it is usually a reflection of the employee attitudes.The others are not a benefit of patient satisfaction.

Question 6

What information obtained from hospital data collection can be used for staffing purposes?
A)Patient satisfaction
B)Staff competency
C)Best practice
D)Use of agency nurses

Accepted Answer

Staff competency is data that provide information about provider staffing.Patient satisfaction provides data about patient care.Best practice provides data about research.Use of agency nurses provides data for administrative purposes.

Question 7

Data provided by studies on patients with community-acquired pneumonia (CAP) have influenced the standards of practice for those patients.Which order should the nurse anticipate on the standard orders as a result of initiatives developed through clinical studies?
A)Obtaining blood cultures within 4 hours of arrival at the hospital
B)Administering antibiotics within 4 hours of arrival at the hospital
C)Administration of aspirin on arrival to the hospital
D)Administration of oxygen at 4 L per nasal prongs

Accepted Answer

Administration of antibiotics, along with acting on the information obtained from the blood cultures, is the standard of care developed for patients admitted with CAP.Blood cultures need to be obtained prior to administration of antibiotics.Options C and D do not apply to CAP standards.

Question 8

When reviewing outcome measurement for clinical use, the reviewers must understand that the data
A)identify the improvement required.
B)identify the cause of the problem.
C)identify questions to be asked.
D)identify the results only.

Accepted Answer

Outcome measurements provide results only.It is necessary for the reviewers to ask questions about what the data mean.The others are not factors answered by data collection.

Question 9

What information obtained from hospital data collection can be used for administrative purposes?
A)Unit-specific measures
B)Staffing ratios
C)Turnover
D)Evidence-based practice

Accepted Answer

Turnover is when a staff member leaves a position and a new staff member is hired for that position.Turnover provides data used for administrative purposes.Options A and D are not appropriate.Option B is provider staffing data.

Question 10

One of the best indicators of clinical performance can be attributed to
A)yearly census.
B)patient satisfaction surveys.
C)employee satisfaction surveys.
D)staff turnover.

Accepted Answer

Patient satisfaction surveys are one of the best indicators of clinical performance.The others are not a measurement of clinical performance.

Question 11

The best method for providing information regarding patient satisfaction surveys to the staff is by
A)emailing results to all employees.
B)making an announcement at the next staff meeting.
C)providing results from the most current survey.
D)providing comparison of current results with previous performance results.

Accepted Answer

Comparison of current results to previous results (whether good or bad) provides a visual image to which most people can relate.Options A and B are not good methods and do not allow for discussion or brainstorming.Option C does not provide a relationship to past performance.

Question 12

Core measures identified by The Joint Commission include standard orders regarding care and data collection for
A)infection rates.
B)community-acquired pneumonia admission rates.
C)rates of smokers admitted with acute myocardial infarction.
D)rates of smokers admitted with hypertension.

Accepted Answer

Infection rates are required of all institutions by both federal and state health care regulating agencies.The other options are not required by TJC.

Quiz 20: Monitoring Outcomes and the Use of Data for Improvement

Which hospital data collection result will most likely affect nursing practice?

What information obtained from hospital data collection can be used for patient improvement?

What are the benefits to the organization from greater patient satisfaction? (Select all that apply.)

Patient satisfaction surveys may provide information on the clinical performance of the unit as well as the institution.Which areas are included for data collection? (Select all that apply.)

Which are benefits to the organization are acquired from greater patient satisfaction?

What information obtained from hospital data collection can be used for staffing purposes?

Data provided by studies on patients with community-acquired pneumonia (CAP) have influenced the standards of practice for those patients.Which order should the nurse anticipate on the standard orders as a result of initiatives developed through clinical studies?

When reviewing outcome measurement for clinical use, the reviewers must understand that the data

What information obtained from hospital data collection can be used for administrative purposes?

One of the best indicators of clinical performance can be attributed to

The best method for providing information regarding patient satisfaction surveys to the staff is by

Core measures identified by The Joint Commission include standard orders regarding care and data collection for